Manager HR Solutions
Charlotte, NC, US

The Manager, HR Solutions is responsible for maximizing the value of companywide HR Technology, which includes core HXM (HR, talent management, recruiting, compensation, and analytics) and Timekeeping platforms including UKG. The Manager, HR Solutions will partner with cross function SME's to review system capabilities and utilization and will support the implementation of initiatives to enhance and optimize the solution in a way that is accurate, secure, and compliant with the organization's policies and standards, as well as ensuring that HR processes are compatible with current environments. In partnership with leaders in each Center of Excellence, this role will provide technical support and offer informed recommendations to maximize value. The Manager, HR Solutions will collaborate with the IT department and external vendors to troubleshoot issues, implement upgrades, and integrate new features and modules.

Duties & Responsibilities:

• Development of a team responsible for optimization of HR systems performance, functionality, and availability, ensuring that it meets the current and future needs of the organization and COE Partners.
• Lead projects, from ideation through execution, that are cross functional including HR, IT, Finance, etc.
• Serves as functional and process expert driving towards enhanced experience and functionality as it relates to HR systems.
• Provide technical support, training, and guidance to the HR staff and other users of the system, resolving issues and queries in a timely and professional manner.
• Generate and analyze reports and dashboards from the system, providing insights and recommendations to the HR management and other stakeholders.
• Collaborate with the IT department and external vendors to troubleshoot issues, implement upgrades, and integrate new features and modules, ensuring compatibility and alignment with the organization's goals and objectives.
• Keep abreast of the latest trends and developments in HR systems evaluating and recommending new solutions and best practices.

Minimum Qualifications:

• High school diploma or GED
• Knowledge acquired through 5 to 7 years work experience
• Experience with UKG

Preferred Qualifications:

• Bachelors Degree in Information Systems, Business Administration or Human Resources

Work Environment:
Office environment, Must be in office at our corporate office in Charlotte, NC a minimum of 4 days a week.

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.