IT Engineer I Wireless and AI Operations
Coca-Cola
Charlotte, North Carolina
Posted today
Qualifications
Education
Associate's degree or up to 3 years of college or technical school required
Responsibilities
Primary Duties
- Assist with deployment, configuration, and monitoring of Cisco Meraki cloud-managed wireless access points and networks under guidance.
- Support wireless performance monitoring, RF optimization, and Wi-Fi troubleshooting, including the use of AI/ML-driven network analytics.
- Assist with data preparation, feature work, and model integration tasks.
- Support deployment, monitoring, and validation of AI/ML services under guidance.
- Maintain documentation, datasets, and operational records.
- Escalate issues that exceed defined scope.
- Participate in learning and post-incident activities.
- Other duties as assigned.
About This Role
The IT Engineer I Wireless & AI Operations provides foundational support for enterprise wireless networking and AI-assisted IT operations under established procedures and senior guidance.
Experience Requirements
Required
1 to up to 3 years of relevant work experience
Benefits & Perks
Benefits Package
- 401(k) match
- health coverage
- employee stock purchase plan
Required Skills
Technical Skills
Wireless networking fundamentalsRF concepts802.11/Wi-Fi 6/6E standardsaccess point deploymentbasic Wi-Fi troubleshootingFoundational AIAgentic AIML and data-handling conceptsPythonbasic scriptingCisco Meraki Dashboard administrationcloud-managed wireless monitoring
Soft Skills
Operational disciplinedocumentationAwareness of responsible AImodel securityCollaborationcommunication
Full Job Description
IT Engineer I Wireless and AI Operations
Charlotte, NC, US
Join America's Largest Coca-Cola Bottler! Pour Your Passion into Purpose! We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
Career Growth: Clear pathways to advance and develop your career
Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
Purpose-Driven: Create meaningful impact in the communities you serve
Professional Development: Dedicated training + personalized mentorship
Job Overview
The IT Engineer I Wireless & AI Operations provides foundational support for enterprise wireless networking and AI-assisted IT operations under established procedures and senior guidance. This role assists with the deployment, monitoring, maintenance, and troubleshooting of Cisco Meraki cloud-managed wireless environments across corporate offices, manufacturing facilities, distribution centers, and field locations. The position supports an automation-first operating model by leveraging AI-powered analytics, monitoring platforms, workflow automation, and intelligent operational tools to improve network performance, reliability, security, and user experience. The engineer assists with operational data collection, reporting, automation activities, AI solution adoption, and continuous improvement initiatives while developing expertise in wireless networking, cloud-managed infrastructure, and AI-assisted infrastructure operations.
Duties & Responsibilities
- Assist with deployment, configuration, and monitoring of Cisco Meraki cloud-managed wireless access points and networks under guidance.
- Support wireless performance monitoring, RF optimization, and Wi-Fi troubleshooting, including the use of AI/ML-driven network analytics.
- Assist with data preparation, feature work, and model integration tasks.
- Support deployment, monitoring, and validation of AI/ML services under guidance.
- Maintain documentation, datasets, and operational records.
- Escalate issues that exceed defined scope.
- Participate in learning and post-incident activities.
- Other duties as assigned.
Knowledge, Skills, & Abilities
- Wireless networking fundamentals
- RF concepts, 802.11/Wi-Fi 6/6E standards, access point deployment, and basic Wi-Fi troubleshooting
- Foundational AI, Agentic AI, ML and data-handling concepts
- Python and basic scripting
- Operational discipline and documentation
- Awareness of responsible AI and model security
- Learning from runbooks and guidance
- Collaboration and communication
- Cisco Meraki Dashboard administration and cloud-managed wireless monitoring
Minimum Qualifications
- Associate's degree or up to 3 years of college or technical school required
- 1 to up to 3 years of relevant work experience
Preferred Qualifications
- Associate or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related technical field.
- Training in wireless networking fundamentals, including RF principles, Wi-Fi technologies and standards (802.11), wireless security, and Cisco Meraki cloud-managed network administration, monitoring, and troubleshooting.
- Foundational knowledge of automation technologies, scripting, and AI-assisted operational tools used to improve infrastructure management, service delivery, operational efficiency, and problem resolution.
- Exposure to generative AI technologies, AI-powered analytics platforms, intelligent assistants, and workflow automation tools used within enterprise IT environments.
- Understanding of data governance, information management, responsible AI practices, cybersecurity principles, and operational documentation standards.
- Familiarity with cloud platforms, monitoring systems, IT service management processes, and the operational support of AI-enabled business and infrastructure solutions.
Work Environment
Office-based work with occasional lifting of up to 50 pounds. Must be able to work a minimum of 4 days a week in Charlotte, NC at our corporate office.
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Charlotte, NC, US
Join America's Largest Coca-Cola Bottler! Pour Your Passion into Purpose! We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.
Career Growth: Clear pathways to advance and develop your career
Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
Purpose-Driven: Create meaningful impact in the communities you serve
Professional Development: Dedicated training + personalized mentorship
Job Overview
The IT Engineer I Wireless & AI Operations provides foundational support for enterprise wireless networking and AI-assisted IT operations under established procedures and senior guidance. This role assists with the deployment, monitoring, maintenance, and troubleshooting of Cisco Meraki cloud-managed wireless environments across corporate offices, manufacturing facilities, distribution centers, and field locations. The position supports an automation-first operating model by leveraging AI-powered analytics, monitoring platforms, workflow automation, and intelligent operational tools to improve network performance, reliability, security, and user experience. The engineer assists with operational data collection, reporting, automation activities, AI solution adoption, and continuous improvement initiatives while developing expertise in wireless networking, cloud-managed infrastructure, and AI-assisted infrastructure operations.
Duties & Responsibilities
- Assist with deployment, configuration, and monitoring of Cisco Meraki cloud-managed wireless access points and networks under guidance.
- Support wireless performance monitoring, RF optimization, and Wi-Fi troubleshooting, including the use of AI/ML-driven network analytics.
- Assist with data preparation, feature work, and model integration tasks.
- Support deployment, monitoring, and validation of AI/ML services under guidance.
- Maintain documentation, datasets, and operational records.
- Escalate issues that exceed defined scope.
- Participate in learning and post-incident activities.
- Other duties as assigned.
Knowledge, Skills, & Abilities
- Wireless networking fundamentals
- RF concepts, 802.11/Wi-Fi 6/6E standards, access point deployment, and basic Wi-Fi troubleshooting
- Foundational AI, Agentic AI, ML and data-handling concepts
- Python and basic scripting
- Operational discipline and documentation
- Awareness of responsible AI and model security
- Learning from runbooks and guidance
- Collaboration and communication
- Cisco Meraki Dashboard administration and cloud-managed wireless monitoring
Minimum Qualifications
- Associate's degree or up to 3 years of college or technical school required
- 1 to up to 3 years of relevant work experience
Preferred Qualifications
- Associate or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related technical field.
- Training in wireless networking fundamentals, including RF principles, Wi-Fi technologies and standards (802.11), wireless security, and Cisco Meraki cloud-managed network administration, monitoring, and troubleshooting.
- Foundational knowledge of automation technologies, scripting, and AI-assisted operational tools used to improve infrastructure management, service delivery, operational efficiency, and problem resolution.
- Exposure to generative AI technologies, AI-powered analytics platforms, intelligent assistants, and workflow automation tools used within enterprise IT environments.
- Understanding of data governance, information management, responsible AI practices, cybersecurity principles, and operational documentation standards.
- Familiarity with cloud platforms, monitoring systems, IT service management processes, and the operational support of AI-enabled business and infrastructure solutions.
Work Environment
Office-based work with occasional lifting of up to 50 pounds. Must be able to work a minimum of 4 days a week in Charlotte, NC at our corporate office.
Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.
Company Culture
Work Environment: Office-based work with occasional lifting of up to 50 pounds.
How to Apply
Coca-Cola
About
Created in 1886 by Dr. John Pemberton in Atlanta, Coca-Cola started as a medicinal tonic. It has grown into the most recognized beverage brand in the world. Coca-Cola offers careers in marketing, logi...
