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CVS Health Employee Reviews in Bristol, TN

Employee Insights in Bristol, TN

Review information last updated July 22, 2026.

Rating Distribution

1 rating

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Summary of CVS Health Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.8 out of 5
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Across the four employee reviews for CVS Health positions in Tennessee – Customer Service Representatives, General and Operations Managers, Stockers and Order Fillers, and Customer Service Representatives – a recurring theme is the significant variability in the employee experience.
Compensation and benefits are consistently highlighted as positive aspects, particularly in the Customer Service Representative roles in Knoxville and as a general factor across the company.
However, this positive sentiment is often tempered by concerns regarding support, leadership, and career development.
Specifically, the Bristol, TN General and Operations Manager role consistently receives the lowest rating, plagued by a severe lack of operational support and a feeling of being treated as a cashier, indicating a critical disconnect between the expected role and actual responsibilities.
Similarly, the Knoxville General and Operations Manager role suffers from poor ratings for career opportunities and senior leadership, suggesting a need for improvement in these areas.
The Stockers and Order Fillers role in Knoxville is generally viewed positively, focusing on a productive work environment and collaborative teamwork, though reliant on manager guidance.
A common thread across all locations is the importance of effective communication and support, particularly from managers and leadership, to foster a positive and productive work environment.
The reliance on manager guidance and the lack of strategic direction from senior leadership represent a key area for improvement across all CVS Health locations in Tennessee, based on these limited reviews.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Strong Compensation and Benefits (across multiple roles)
  • Collaborative Team Dynamics (Stockers/Order Fillers in Knoxville)
  • Productive Work Environment (Stockers/Order Fillers in Knoxville)
  • Generally Positive Work Environment (Stockers/Order Fillers in Knoxville)
  • Teamwork (Stockers/Order Fillers in Knoxville)

Cons

  • Lack of Operational Support (Bristol, TN General and Operations Managers)
  • Ineffective Leadership & Management (Bristol, TN General and Operations Managers, Knoxville General and Operations Managers)
  • Limited Career Opportunities (Knoxville General and Operations Managers)
  • Insufficient Manager Support (Stockers/Order Fillers in Knoxville)
  • Disconnect between Role and Responsibilities (Bristol, TN General and Operations Managers)
Jun 9, 2025
1 out of 5
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Store Manager/Training Manager

Prepare yourself to work as a cashier even though you are the manager. Long hours by yourself

The company has experienced a significant decline in operational support, resulting in an unsustainable workload for individual employees. Currently, the employee is consistently responsible for managing the register, implementing planograms, fulfilling shipping orders, maintaining store cleanliness, taking product photos, and stocking shelves, often working up to 40 hours per week without adequate assistance. This situation lacks appropriate labor hour allocation and creates an unrealistic work environment. District leadership and upper management have not demonstrated sufficient support or responsiveness to these concerns.
Compensation/Benefits
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1/5
Job Culture
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1/5
Management
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1/5
Job Work/Life Balance
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1/5
Job Security/Advancement
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1/5

Pros

Employment opportunity.

Cons

Insufficient staffing levels, limited break periods, and compensation that does not align with the demands of the role.

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