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CVS Health Employee Reviews in Silver City, NM

Employee Insights in Silver City, NM

Review information last updated January 21, 2026.

Rating Distribution

1 rating

Summary of CVS Health Employee Feedback (AI-Generated)

Limited data available for your filters. Using overall company reviews.
3 out of 5

Across all CVS Health employee reviews, a recurring theme is the significant impact of management and support systems on employee satisfaction and performance.
While compensation, career opportunities, and work-life balance receive generally positive ratings, it’s consistently highlighted that a lack of adequate support, particularly regarding recovery time and management effectiveness, leads to substantial negative consequences.
Several locations, notably Anchorage, Alaska, and Palo Alto, California, emphasized the critical need for improved team recovery and proactive management to mitigate burnout and maintain consistent performance.
A common concern revolves around a perceived disconnect between the demands of the role and the level of support provided, particularly concerning the ability to promptly resume work after demanding shifts.
Furthermore, a consistent criticism revolves around the strength of company culture and values, often linked to manager influence – locations where this was perceived as weaker tended to have lower overall ratings.
Despite positive aspects like career opportunities and decent compensation, the overall experience is heavily reliant on the quality of leadership and the availability of support systems.
The reviews collectively underscore the need for CVS Health to prioritize robust manager training, improved team recovery strategies, and a stronger, more consistently communicated company culture.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes overall company reviews.

Highlights

Pros

  • Positive Career Opportunities
  • Decent Compensation and Benefits
  • Acceptable Work-Life Balance

Cons

  • Lack of Adequate Support/Recovery Time
  • Weak Company Culture and Values
  • Manager Dependency
Mar 15, 2025
3 out of 5
Customer Service Representative

Needs management training.

The employee values positive customer interactions and finds fulfillment in assisting customers. However, they identified several significant concerns regarding the work environment. These include frequent and disruptive software changes without adequate training, an expectation to train colleagues outside of a supervisory role, and instances of negative social dynamics such as cliques and gossip. The employee also expressed concern about perceived management behavior, specifically noting a manager’s departure from a disciplinary meeting followed by immediate dissemination of the information. They described a typical workday as beginning with routine price adjustments and inventory checks, followed by extensive customer support duties.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from CVS Health. Contact us to suggest updates to this page.