CVS Health
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CVS Health Employee Reviews in Oklahoma City, OK

Employee Insights in Oklahoma City, OK

Review information last updated August 13, 2025.

Rating Distribution

3 ratings

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Summary of CVS Health Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3 out of 5
★
★
★
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Based on the extremely limited feedback available across CVS Health’s positions in Oklahoma (Oklahoma City and Tulsa), a significant degree of inconsistency exists in the employee experience.
The data reveals a stark contrast between positive and negative perceptions, primarily driven by the small sample sizes.
While one review for Customer Service Representatives in Oklahoma City paints a deeply concerning picture, characterized by an ‘unorganized’ environment, low leadership ratings, and a lack of clear processes, another review for General and Operations Managers in Oklahoma City presents a more functional, albeit minimally detailed, experience.
Similarly, a review of General and Operations Managers in Tulsa offers a moderately positive assessment, suggesting a functional work environment with necessary processes and resources.
The overarching theme is a lack of robust data; all three reviews are based on a single employee’s perspective, significantly limiting the ability to draw definitive conclusions about CVS Health’s management culture and operational effectiveness within these roles.
The customer service role specifically highlights critical concerns regarding leadership support, operational efficiency, and a disconnect between employees and senior management.
The reviews consistently point to the need for improved feedback mechanisms to gather more granular insights, particularly regarding management styles and operational processes.
The varied ratings across categories – particularly regarding leadership and career opportunities – underscore the importance of a more comprehensive evaluation process.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Reasonably Positive Compensation and Benefits (Mentioned in 2 reviews)
  • Functional Work Environment (Implied by 3-star rating - mentioned in 2 reviews)
  • Necessary Processes and Resources Available (Implied by 3-star rating - mentioned in 2 reviews)

Cons

  • Unorganized Environment (Identified in 1 review)
  • Low Rating for Senior Leadership (Identified in 2 reviews)
  • Lack of Detailed Feedback (A recurring limitation across all reviews)
Jul 8, 2025
3 out of 5
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Operations Manager

Operations Analyst

Pros

The organization is a large, forward-thinking company committed to improving healthcare on an individual level. Recent leadership changes at the executive level indicate a strategic focus on company turnaround and growth. The company offers a supportive remote work environment.

Cons

The organization experienced a challenging financial year in 2024, resulting in significantly reduced bonus payouts compared to initial projections made upon hiring.

Apr 8, 2025
5 out of 5
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Senior Manager

Great pay

Rating Compensation And Benefits
★
★
★
★
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5/5
Rating Career Opportunities
★
★
★
★
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5/5
Rating Culture And Values
★
★
★
★
★
5/5
Rating Diversity And Inclusion
★
★
★
★
★
5/5
Rating Senior Leadership
★
★
★
★
★
5/5
Rating Work Life Balance
★
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★
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★
5/5

Pros

Competitive compensation and benefits package, supported by strong leadership.

Cons

Collaboration with state of Oklahoma representatives has presented challenges.

Feb 2, 2025
1 out of 5
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Customer Service Representative

Unorganized

Rating Compensation And Benefits
★
★
★
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3/5
Rating Career Opportunities
★
★
☆
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2/5
Rating Culture And Values
★
★
☆
☆
☆
2/5
Rating Diversity And Inclusion
★
★
★
☆
☆
3/5
Rating Senior Leadership
★
☆
☆
☆
☆
1/5
Rating Work Life Balance
★
★
★
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3/5

Pros

The employee benefits package is satisfactory, and the opportunity to work remotely is a positive aspect of the role.

Cons

There are significant areas for improvement regarding operational organization and training effectiveness. Initial training provided only a limited overview of core job responsibilities, primarily focusing on technical troubleshooting. A lack of consistent information and guidance is evident, as multiple team members offer differing responses to inquiries. Furthermore, processes and customer service protocols are subject to frequent changes, creating confusion and contributing to a reactive approach to employee errors. Improved communication and standardization are needed to ensure alignment and clarity within the team.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from CVS Health. Contact us to suggest updates to this page.