Employee Insights in Oklahoma City, OK
Review information last updated August 13, 2025.
Rating Distribution
3 ratings
Summary of CVS Health Employee Feedback (AI-Generated)
Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.
Due to limited data for your exact filter criteria, this summary includes broader results.
Highlights
Pros
- Reasonably Positive Compensation and Benefits (Mentioned in 2 reviews)
- Functional Work Environment (Implied by 3-star rating - mentioned in 2 reviews)
- Necessary Processes and Resources Available (Implied by 3-star rating - mentioned in 2 reviews)
Cons
- Unorganized Environment (Identified in 1 review)
- Low Rating for Senior Leadership (Identified in 2 reviews)
- Lack of Detailed Feedback (A recurring limitation across all reviews)
Operations Analyst
Pros
The organization is a large, forward-thinking company committed to improving healthcare on an individual level. Recent leadership changes at the executive level indicate a strategic focus on company turnaround and growth. The company offers a supportive remote work environment.
Cons
The organization experienced a challenging financial year in 2024, resulting in significantly reduced bonus payouts compared to initial projections made upon hiring.
Great pay
Pros
Competitive compensation and benefits package, supported by strong leadership.
Cons
Collaboration with state of Oklahoma representatives has presented challenges.
Unorganized
Pros
The employee benefits package is satisfactory, and the opportunity to work remotely is a positive aspect of the role.
Cons
There are significant areas for improvement regarding operational organization and training effectiveness. Initial training provided only a limited overview of core job responsibilities, primarily focusing on technical troubleshooting. A lack of consistent information and guidance is evident, as multiple team members offer differing responses to inquiries. Furthermore, processes and customer service protocols are subject to frequent changes, creating confusion and contributing to a reactive approach to employee errors. Improved communication and standardization are needed to ensure alignment and clarity within the team.
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