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Dairy Queen hiring General Store Manager, Winter Garden, Florida

General Store Manager

Dairy Queen

Winter Garden, Florida
Posted 3 weeks ago

Qualifications

Required Certifications

  • ServSafe certified (or willing to obtain)

Responsibilities

Primary Duties

  • Lead daily front-of-house, back-of-house, and drive-thru operations
  • Set the tone for professionalism, urgency, and positivity
  • Create a culture of accountability, teamwork, and high standards
  • Own full P&L responsibility
  • Control food cost, labor %, and inventory shrink
  • Drive sales growth through execution and local marketing
  • Recruit, hire, train, and coach Shift Leaders and Crew Members
  • Build future leaders and reduce turnover
  • Schedule effectively to balance service and labor goals
  • Deliver exceptional 'Fan First' hospitality
  • Resolve guest concerns quickly and professionally
  • Maintain cleanliness, speed, and order accuracy standards
  • Enforce food safety and sanitation standards
  • Maintain ServSafe compliance
  • Execute Dairy Queen PRIDE operational systems consistently
  • Partner with local schools, businesses, and organizations
  • Execute store-level promotions and outreach programs

About This Role

We are looking for a hands-on General Manager who thrives in fast-paced environments, develops strong teams, and takes ownership of results.

Experience Requirements

Required

35+ years restaurant management experience (QSR strongly preferred)

Benefits & Perks

Benefits Package

  • Performance-based incentives
  • Paid Time Off
  • Benefits package
  • Direct mentorship from ownership
  • Career growth within a multi-location franchise
  • Positive, family-oriented work culture
  • Stability with a globally recognized brand

Required Skills

Soft Skills

Strong leadership and coaching abilityExcellent communication and conflict-resolution skills

Leadership

Strong leadership and coaching ability

Full Job Description

General Manager Dairy Queen
You are applying with an independently owned Dairy Queen franchise. All hiring decisions, wages, and employment terms are determined by the franchise owner.
Lead a High-Performing Restaurant. Build a Career Not Just a Job.
We are looking for a hands-on General Manager who thrives in fast-paced environments, develops strong teams, and takes ownership of results. This is an excellent opportunity for an experienced restaurant leader who wants real responsibility, direct access to ownership, and clear growth potential within a multi-unit organization.

As General Manager, you will run the business as if it were your own overseeing operations, people, profitability, guest experience, and community presence.
What You'll Do
Operations & Leadership
  • Lead daily front-of-house, back-of-house, and drive-thru operations
  • Set the tone for professionalism, urgency, and positivity
  • Create a culture of accountability, teamwork, and high standards
Financial Performance
  • Own full P&L responsibility
  • Control food cost, labor %, and inventory shrink
  • Drive sales growth through execution and local marketing
People Development
  • Recruit, hire, train, and coach Shift Leaders and Crew Members
  • Build future leaders and reduce turnover
  • Schedule effectively to balance service and labor goals
Guest Experience
  • Deliver exceptional "Fan First" hospitality
  • Resolve guest concerns quickly and professionally
  • Maintain cleanliness, speed, and order accuracy standards
Compliance & Systems
  • Enforce food safety and sanitation standards
  • Maintain ServSafe compliance
  • Execute Dairy Queen PRIDE operational systems consistently
Community & Marketing
  • Partner with local schools, businesses, and organizations
  • Execute store-level promotions and outreach programs
What We're Looking For
  • 35+ years restaurant management experience (QSR strongly preferred)
  • Proven success managing P&L, COGS, and labor
  • Strong leadership and coaching ability
  • ServSafe certified (or willing to obtain)
  • Excellent communication and conflict-resolution skills
  • Comfortable working in high-volume environments
  • Flexible schedule including nights, weekends, and holidays
  • Ability to stand for extended periods and lift up to 50 lbs
  • High standards for cleanliness, organization, and service
Compensation & Benefits
  • Salary up to $72,000 per year
  • Performance-based incentives
  • Paid Time Off
  • Benefits package
  • Direct mentorship from ownership
  • Career growth within a multi-location franchise
  • Positive, family-oriented work culture
  • Stability with a globally recognized brand
Ready to Run the Store Like an Owner?
If you're a driven leader who wants responsibility, autonomy, and the opportunity to grow, this is your chance to manage one of America's most loved restaurant brands.

How to Apply

Estimated Salary

$25
/ hour

Dairy Queen pays $25 for Operations Manager in Winter Garden, Florida, with most salaries ranging from $18 to $37. Pay can vary based on role, experience, and local cost of living.

Median
$25
Low
$18
High
$37

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Figures represent approximate ranges and may vary based on experience, location, and other factors. For the most accurate information, please consult the employer directly. Contact us to suggest updates to this information.