Fan Relations Specialist
Dairy Queen
Winter Garden, Florida
Posted 4 weeks ago
Responsibilities
Primary Duties
- Greet every guest with warmth and energy to create a 'Wow!' experience.
- Assist guests with orders and ensure 100% accuracy every time.
- Resolve concerns or complaints with professionalism and empathy.
- Maintain clean and welcoming guest areas, including dining room and restrooms.
- Promote surveys and encourage feedback to help us grow.
- Identify regular guests and personalize their experience.
- Collaborate with the kitchen team to ensure smooth operations.
Experience Requirements
Required
Minimum 1 year of experience in fast food or full-service dining.
1 year of experience
Benefits & Perks
Benefits Package
- Opportunities for advancement into shift lead or management
- Employee recognition & monthly bonus opportunities
- Flexible scheduling
- Supportive team culture
- Help shape the future of customer service excellence in quick-service dining
Required Skills
Soft Skills
Customer-first mindsetStrong communication skillsAbility to stay calm under pressurePositive attitude and team spirit
Full Job Description
Fan Relations Specialist
Location: Dairy Queen
Starting Pay: $16/hour (Full-Time)
Are you passionate about exceptional customer service? Do you thrive in a fast-paced environment and love making people smile? Join our team as a Fan Relations Specialist and be the face of Dairy Queen's commitment to unforgettable service!
About the Role
As a Fan Relations Specialist, you'll play a critical role in delivering legendary service to every guest who walks through our doors. This is more than just a cashier or front counter job; it's a customer engagement position designed to build fan loyalty and enhance the overall experience.
Key Responsibilities
What We're Looking For
Why Work With Us?
Ready to Join the Team? Apply now and become part of a guest-focused culture that values your voice, your growth, and your commitment to excellence.
Submit your resume or stop by in-store to apply today!
Location: Dairy Queen
Starting Pay: $16/hour (Full-Time)
Are you passionate about exceptional customer service? Do you thrive in a fast-paced environment and love making people smile? Join our team as a Fan Relations Specialist and be the face of Dairy Queen's commitment to unforgettable service!
About the Role
As a Fan Relations Specialist, you'll play a critical role in delivering legendary service to every guest who walks through our doors. This is more than just a cashier or front counter job; it's a customer engagement position designed to build fan loyalty and enhance the overall experience.
Key Responsibilities
- Greet every guest with warmth and energy to create a "Wow!" experience.
- Assist guests with orders and ensure 100% accuracy every time.
- Resolve concerns or complaints with professionalism and empathy.
- Maintain clean and welcoming guest areas, including dining room and restrooms.
- Promote surveys and encourage feedback to help us grow.
- Identify regular guests and personalize their experience.
- Collaborate with the kitchen team to ensure smooth operations.
What We're Looking For
- Customer-first mindset; you genuinely care about people.
- Minimum 1 year of experience in fast food or full-service dining.
- Strong communication skills; friendly, clear, and professional.
- Ability to stay calm under pressure and handle multiple priorities.
- Willing to work evenings, weekends, and holidays as needed.
- Positive attitude and team spirit; we work hard and have fun doing it!
- Comfortable using a POS system and learning simple digital tools (e.g., surveys, scheduling apps).
Why Work With Us?
- Starting at $15/hour with growth potential.
- Opportunities for advancement into shift lead or management.
- Employee recognition & monthly bonus opportunities.
- Flexible scheduling.
- Supportive team culture.
- Help shape the future of customer service excellence in quick-service dining.
Ready to Join the Team? Apply now and become part of a guest-focused culture that values your voice, your growth, and your commitment to excellence.
Submit your resume or stop by in-store to apply today!
How to Apply
Submit your resume or stop by in-store to apply today!
Dairy Queen
About
Founded in 1940 in Illinois, Dairy Queen is famous for its Blizzards and soft-serve ice cream. It has over 7,000 locations worldwide. Jobs include food service, management, and franchise operations. F...
