IKEA Employee Reviews in Columbus, OH

Across the five IKEA Ohio locations, a significant and recurring theme is employee dissatisfaction driven primarily by workload and staffing levels.
The Columbus (Parts Salesperson & Customer Service Representatives) and Hamilton (Retail Salesperson) locations consistently reported excessive workloads, understaffing, and burnout, leading to low overall ratings.
This is coupled with concerns around management stability, particularly evident in the Customer Service Representatives’ review with high turnover and a perceived lack of support.
The Hamilton location, while receiving exceptionally high praise (5/5) for compensation, benefits, and culture, is based on a severely limited sample size and requires further validation.
The West Chester and Columbus Retail Salesperson roles also reported challenges, though with minimal data.
A notable positive across multiple locations, particularly the Hamilton and West Chester locations, was the consistently strong feedback regarding compensation, benefits, career opportunities, and work-life balance.
However, it's critical to recognize the overwhelming reliance on limited data, especially the two-review sample sizes for the West Chester and Columbus Retail Salesperson roles, which necessitates a cautious interpretation of the findings.
The overarching message is that while IKEA Ohio offers attractive benefits and a generally positive work environment for some, significant operational issues—particularly around staffing, workload, and management support—need urgent attention to ensure employee well-being and retention across all locations.