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IKEA Employee Reviews in Norfolk, VA

Employee Insights in Norfolk, VA

Review information last updated August 6, 2025.

Rating Distribution

3 ratings

Summary of IKEA Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
4.6 out of 5

Across the three IKEA Virginia locations – Woodbridge (Fast Food/Counter Worker & Customer Service Reps) and Norfolk (Customer Service Reps) – a recurring theme is the importance of career opportunities and a supportive company culture, particularly highlighted in the Woodbridge Fast Food/Counter Worker role with a 5-star rating for career progression.
The Norfolk Customer Service Rep role also emphasizes a strong company culture and values.
However, a significant challenge emerges across all locations: operational issues, primarily stemming from colleague absences and existing staffing shortages.
This creates strain on the teams and impacts service quality, particularly noticeable during weekends in the Norfolk location.
While the Woodbridge Customer Service Rep role receives high marks for networking and collaboration, and the Norfolk locations prioritize work-life balance with a typical 10:00 AM start time, these positive aspects are consistently overshadowed by the need to address staffing challenges.
A common lack of detailed feedback regarding compensation, benefits, and leadership development further underscores the need for a more comprehensive understanding of the IKEA employee experience in Virginia.
The reliance on limited reviews necessitates a cautious interpretation, but the consistent focus on culture and the operational hurdles suggest areas requiring immediate attention for IKEA Virginia.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Career Opportunities (5-star rating - Woodbridge Fast Food/Counter Worker)
  • Strong Company Culture and Values (rated 5/5 - Norfolk Customer Service Reps)
  • Good Work-Life Balance (10:00 AM start time - Norfolk Customer Service Reps)
  • Networking and Collaboration Opportunities (Woodbridge Customer Service Reps)

Cons

  • Significant Impact of Colleague Absences (Norfolk Customer Service Reps)
  • Staffing Shortages Contributing to Operational Strain (Norfolk Customer Service Reps)
  • Lack of Detailed Feedback on Compensation, Benefits, and Leadership
  • Reliance on Limited Review Data – requiring cautious interpretation
Jun 21, 2025
5 out of 5
Customer Service Representative

Great Part-Time Job

Rating Compensation And Benefits
4/5
Rating Career Opportunities
3/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
4/5
Rating Work Life Balance
5/5

Pros

Generous paid time off, flexible work arrangements, and a supportive environment for students. The workload is appropriately balanced, and compensation is competitive.

Cons

Customer interactions are typical for retail positions.

Mar 8, 2025
4 out of 5
Customer Service

Great

Positive Feedback: The employee values the company’s commitment to its employees. Areas for Improvement: A significant challenge is the impact of colleague absences, particularly on weekends, combined with staffing shortages. The work environment is generally positive. A typical workday begins at 10:00 AM with customer service responsibilities.
Feb 15, 2025
5 out of 5
Customer Service Representative

Great Part-Time Job

Rating Compensation And Benefits
4/5
Rating Career Opportunities
3/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
4/5
Rating Work Life Balance
5/5

Pros

Generous paid time off, flexible work arrangements, and a supportive environment for students. The workload is appropriately balanced, and compensation is competitive.

Cons

Customer interactions are typical for retail positions.

All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from IKEA. Contact us to suggest updates to this page.