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IKEA Employee Reviews in Portland, OR

Employee Insights in Portland, OR

Review information last updated August 6, 2025.

Rating Distribution

6 ratings

Summary of IKEA Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
4 out of 5

Based on a combined analysis of employee reviews for IKEA positions in Oregon, a predominantly positive employee experience is emerging, though with areas for potential improvement.
Across Retail Salesperson and Customer Service Representative roles, a core strength consistently highlighted is the company’s commitment to a strong team culture and values, frequently rated exceptionally high (5/5).
This is coupled with a noted emphasis on diversity and inclusion, contributing to a welcoming and supportive work environment.
Employees frequently describe a collaborative atmosphere and a focus on positive customer interactions, particularly within the Customer Service department.
However, recurring concerns relate to career progression, with several reviews indicating limited opportunities for advancement within the Retail Salesperson role.
Additionally, work-life balance is perceived as moderately demanding by multiple reviewers.
Regarding Customer Service Representatives, while the benefits package and career opportunities are viewed favorably, there's mixed feedback regarding senior leadership, suggesting a need for improved communication and engagement from management.
Finally, a shared concern across all roles is the need for enhanced conflict resolution processes, as indicated by a single review.
It’s crucial to acknowledge that these conclusions are drawn from relatively small sample sizes, necessitating a more extensive data set for a truly comprehensive assessment.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Strong Team Culture and Values (Consistently rated 5/5)
  • Commitment to Diversity and Inclusion (Consistently rated 5/5)
  • Supportive Team Environment (Mentioned in multiple reviews)
  • Positive Customer Interactions & Order Fulfillment (Specifically within Customer Service)

Cons

  • Limited Career Opportunities (Rated 2/5 - Mentioned in two reviews)
  • Work-Life Balance (Rated 3/5 - A common concern)
  • Mixed Feedback on Senior Leadership (rated 2/5)
  • Potential Need for Improved Conflict Resolution Processes (based on one review)
Mar 25, 2025
4 out of 5
Associate

Good as far as retail jobs go

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The company offers competitive benefits for part-time employees and provides valuable paid training opportunities. Internal advancement is also supported.

Cons

Career progression within the company is heavily influenced by company culture and alignment with internal values. Individual success is significantly dependent on the support and leadership provided by one’s manager.

Mar 9, 2025
4 out of 5
Associate

Good as far as retail jobs go

Rating Compensation And Benefits
3/5
Rating Career Opportunities
3/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The company offers competitive benefits for part-time employees and provides valuable paid training opportunities. Internal advancement is also supported.

Cons

Career progression within the company is heavily influenced by company culture and alignment with internal values. Individual success is significantly dependent on the support and leadership provided by one’s manager.

Jan 28, 2025
4 out of 5
Associate

Great culture and team with its bumps

Rating Compensation And Benefits
4/5
Rating Career Opportunities
2/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
3/5

Pros

The employee demonstrates a strong appreciation for a people-focused culture and values, and operates with a flexible approach to performance metrics. They also describe the environment as welcoming.

Cons

The employee expressed concerns regarding the demands of retail schedules and a perceived lack of opportunities for upward development and career advancement.

Jan 28, 2025
4 out of 5
Customer Service Representative

Amazing benefits, amazing coworkers, mid managers

Rating Compensation And Benefits
3/5
Rating Career Opportunities
5/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
2/5
Rating Work Life Balance
3/5

Pros

The employee benefits package includes comprehensive medical coverage and employee discounts, as well as a discounted lunch program. The company fosters a welcoming environment and offers convenient internal mobility.

Cons

Communication with management could be improved. The previous four-day work week schedule was discontinued without clear justification, which is perceived as disconnected from employee needs.

Jan 25, 2025
4 out of 5
Customer Service Representative

Amazing benefits, amazing coworkers, mid managers

Rating Compensation And Benefits
3/5
Rating Career Opportunities
5/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
2/5
Rating Work Life Balance
3/5

Pros

The employee benefits package includes comprehensive medical coverage and valuable discounts, as well as access to discounted lunches. The company fosters a welcoming environment and offers convenient internal mobility.

Cons

Communication with management could be improved. The previous implementation of a four-day work week was discontinued without clear justification, which is a concern.

Dec 16, 2024
4 out of 5
Customer Service

Chill work environment, great benefits

During my time in the CNC department, the work environment was consistently engaging and relaxed. I appreciated the supportive leadership and collaborative relationships with my colleagues. Customer interactions were generally positive, focused on fulfilling orders. While the team dynamics were largely positive, I observed some interpersonal challenges that I felt were not adequately addressed by Human Resources, resulting in a rating of 4 out of 5.

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All employee reviews are sourced from Employers.io users, trusted partners, and publicly available information. Opinions expressed in reviews reflect individual experiences and do not represent official statements from IKEA. Contact us to suggest updates to this page.