Lowe's Employee Reviews in Layton, UT

Across the four employee reviews of Lowe’s stores in Utah, a significant and recurring theme is a disconnect between leadership’s strategic direction and the day-to-day realities faced by frontline employees.
Many locations, particularly Layton and Spanish Fork, struggle with reactive, competitive-driven strategies, often prioritizing responding to Home Depot’s actions over long-term planning.
This leads to understaffing, employee burnout, and a perception of undervaluation, especially when combined with compensation that doesn’t align with leadership benefits.
The shift to third-party vendors, as observed in Ogden, further exacerbates these issues, raising concerns about diminished employee involvement, reduced service quality, and potentially compromised safety protocols.
A strong current is the importance of customer service and a positive work environment, highlighted by the overwhelmingly positive feedback at the Sandy location, demonstrating the impact of a supportive culture and valuing employees.
However, the most consistently negative feedback centers around a lack of management engagement, particularly concerning safety protocols and a general lack of support.
The Spanish Fork location's review specifically points to a severely deficient employee experience, with no positive feedback across any category.
The transition to a third-party vendor in Ogden also contributed to negative reviews, signaling a potential decline in service quality and employee morale.
The issue of compensation also appears repeatedly, with employees feeling undervalued and underpaid relative to leadership.
Despite the varied experiences, a common thread is the need for Lowe’s to prioritize employee well-being, foster a more strategic approach to business, and ensure equitable compensation practices.
Addressing these issues is crucial for improving employee retention, boosting morale, and ultimately enhancing the customer experience, as evidenced by the success at the Sandy location.