Specialist Sales IISales, Sales & Account Management

Los Angeles, California | New York, New York | Chicago, Illinois | San Francisco, California

Full Time

About the Role

Uber Direct is transforming the way local businesses offer delivery by enabling brands to leverage Uber's fleet for on-demand, same-day, scheduled, and next-day fulfillment directly through their own websites, apps, and ecommerce platforms. We partner with merchants across Grocery, Convenience, Retail, and other verticals to power seamless last-mile delivery experiences.

We are looking for a high-performing Direct specialist to accelerate growth within the Small & Medium Business segment. This role is focused on driving new business within the SMB segment, working closely with our Eats Account Manager team to identify, prospect, and convert opportunities within their existing merchant portfolios.

You will own the Direct sales motion from discovery through close helping SMB merchants unlock incremental revenue and operational efficiency through Uber Direct.

You thrive in a fast-paced, high-velocity environment and are motivated by exceeding quota and scaling impact.

What you'll do

Own the full Uber Direct sales cycle for SMB merchants, from discovery and solutioning through negotiation and close

Partner closely with Eats Account Managers to generate outbound opportunities within their managed portfolios

Identify merchant pain points and position Uber Direct as a growth driver and operational solution

Deliver compelling product demos and tailored proposals (pricing, decks, light RFP responses as needed)

Drive high-velocity deal execution with strong pipeline management and accurate forecasting

Consistently exceed monthly and quarterly revenue targets

Collaborate cross-functionally with Account Management, Operations, and Product to ensure smooth onboarding and successful merchant launches

Act as the SMB Direct subject matter expert for Eats partners, providing education and enablement as needed

Share structured feedback from the field to inform product and GTM strategy

Basic Qualifications

2 to 3

• years of quota-carrying sales experience, preferably in SMB, inside sales, or high-velocity environments
• Experience managing a full sales cycle (discovery through close)

Background in SaaS, marketplace, payments, ecommerce, logistics, or retail technology

Preferred Qualifications

Proven track record of meeting or exceeding revenue targets

Comfort with consultative or technical selling (e.g., SaaS, APIs, ecommerce, logistics, POS integrations)

Highly collaborative, with the ability to influence without direct ownership of the broader account

Resilient, coachable, and motivated by performance in a metrics-driven environment

Ability to operate with urgency and navigate ambiguity in a fast-growing business

Strong discovery, objection-handling, and closing skills

Data-driven approach to opportunity prioritization and pipeline management

For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year

USD$106,250 per year.

For Los Angeles, CA-based roles: The base salary range for this role is USD$95,500 per year

USD$106,250 per year.

For New York, NY-based roles: The base salary range for this role is USD$106,000 per year

USD$118,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year

USD$118,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. All full-time employees are eligible to participate in a 401(k) plan.

You will also be eligible for various benefits. More details can be found at the following link.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.