City Operations Manager, AV Fleets - Los Angeles

Operations in Los Angeles, California - Full Time

About the Role
This position will be based on-site in Los Angeles. In this role, you will support development and lead execution of Uber's fleet operations strategy to deliver scaled deployment of Autonomous Vehicles (AVs) on Uber in a newly launched market. You will work with AV developers, incumbent fleet operators, and other ecosystem participants (infrastructure developers, regulators, real estate owners) to drive industry-leading asset utilization and up-time to deliver best-in-class fleet economics to our partners. Our ideal candidate is a true operator with strong technical aptitude and an entrepreneurial spirit; a builder who is comfortable navigating through ambiguity and passionate about building and scaling processes.

What You'll Do

• Lead our fleet partners through scaling fleet supply, and support ongoing operations in your region with cross-functional partners
• Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
• Understand the service and support ecosystem for vehicle fleets, the challenges our AV partners face in providing these services, and help create a clear plan to address opportunities for improvement
• Cultivate partnerships with external partners ranging from incumbent fleet operators to infrastructure developers to software providers, and other market participants (e.g. OEMs, real estate and charging partners, data centers, etc).
• Work closely with Uber cross-functional teams to identify and resolve dependencies to your markets' roadmap, highlight resource requirements, help inform budgets, help define KPIs, and be accountable for performance
• Approach data with curiosity and a focus on accuracy, you'll identify and report trends, helping the team think creatively through solutions while working to turn ideas into actionable plans

Basic Qualifications

• 4 years Operations Management or Program Management experience
• 2+ years of Fleet Operations and/or Logistics experience
• Advanced proficiency in Excel/Google Sheets

Preferred Qualifications

• Minimum 2 years AV Operations experience preferred
• Experience launching AV Operations in new markets
• Self-starter who thrives in an environment of responsibility and independence, making smart judgements in spite of ambiguity
• Track record of successful project development and implementation through principled execution, an understanding of operational factors, and their impacts on unit economics
• Excellent partner management
• Data-driven decision making mentality, sound business judgment, and the ability to back your analysis up with relevant analytical thinking

For Los Angeles, CA-based roles: The base salary range for this role is USD$118,000 per year - USD$131,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.