Research & Insights Manager I, US&C Delivery & Mobility

Marketing New York, New York | San Francisco, California
Full Time

About the Role
The Research & Insights Manager I, US&C Delivery & Mobility, will manage the research needs across the region and be the primary POC for Brand Marketing, S&P, and Eater Ops. This role will lead primary research to advise Uber's product development, campaigns and marketing strategies with a heavy focus on campaign development testing.

This role will need to understand the needs of the business, executive leaders, and cross-functional team members to craft, implement, and deliver high-impact primary research, both quantitative and qualitative. This person will also act as the voice of the consumer in synthesizing this research with other data sources to influence insight-driven decisions.

What You'll Do

• Lead and execute market research across key consumer audiences, collaborating with a diverse set of cross-functional teams.
• Guide creative development from brief to execution for all US&C Delivery & Mobility campaigns.
• Lead all aspects of vendor management to conduct both qualitative and quantitative primary research studies as well explore secondary data sources as needed.
• Deliver insights and influence leadership to drive deeper understanding of key audiences and integration into strategy.
• Work closely with other researchers on the team to develop and scale more efficient and effective ways of conducting research.

Basic Qualifications

• 4+ years of work experience in consumer-focused market research, marketing, or consulting.
• Bachelor degree in market research, statistics, economics or a related field.

Preferred Qualifications

• Experience in campaign development research.
• Hands-on experience at a research supplier - writing questionnaires and discussion guides, fielding research, etc.
• Excellent critical thinking, project management, and interpersonal skills.
• Passion for using insights from multiple sources to guide strategy.
• Ability to work in a quick-moving environment and prioritize among projects while maintaining attention to detail.
• Intellectually curious and inquisitive with a genuine passion for problem solving and ability to think quickly on one's feet to ensure success of research projects in a changing environment.
• Comfortable interacting with a large and diverse set of leaders, team members, and vendors.
• Experience working in a consumer or tech focused company.