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Uber Eats Employee Reviews in Lakeland, FL

Employee Insights in Lakeland, FL

Review information last updated August 13, 2025.

Rating Distribution

3 ratings

Summary of Uber Eats Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
3 out of 5

Across the three Uber Eats locations in Florida – Pompano Beach, Lakeland, and Fort Myers – a recurring theme emerges: compensation and support are consistently cited as key areas of concern.
While flexibility and work-life balance are appreciated, particularly in Lakeland (with a 5/5 rating), the pay rates are frequently described as insufficient, ranging from a 3/5 rating in Lakeland to a mere 1/5 in Fort Myers.
This suggests a significant gap between driver expectations and actual earnings, with drivers in Fort Myers expressing considerable stress due to issues with the support team and inaccurate toll reimbursement.
The Pompano Beach location offers a slightly more positive experience, with drivers valuing the flexibility and peak-hour productivity, but also acknowledging moderate compensation.
A significant, and consistent, problem across all locations is the responsiveness and effectiveness of the support team, particularly in Fort Myers, where it’s described as a ‘significant source of stress.’ Furthermore, discrepancies in toll reimbursement, specifically in Fort Myers, are a major operational challenge, directly impacting drivers’ income and trust in the system.
Despite the positive perceptions of work-life balance in Lakeland, the lack of clear career progression opportunities and lukewarm views of senior leadership contribute to a feeling of limited growth potential.
Ultimately, Uber Eats in Florida faces the challenge of attracting and retaining drivers by addressing these core operational and financial issues.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Flexible Scheduling: Drivers value the ability to set their own hours, particularly in Pompano Beach and Lakeland.
  • Potential for Peak Hour Productivity: Opportunities for higher earnings exist during morning and afternoon rush hours (Pompano Beach).
  • Work-Life Balance (Lakeland): A significant number of drivers appreciate the work-life balance offered.

Cons

  • Low Compensation: The most frequently cited concern across all locations is insufficient pay rates.
  • Poor Support Team Performance: Drivers consistently express dissatisfaction with the responsiveness and effectiveness of the support team, particularly in Fort Myers.
  • Discrepancies in Toll Reimbursement: Inaccurate tracking of expenses and reimbursement discrepancies negatively impact drivers' income (Fort Myers).
May 28, 2025
3 out of 5
Delivery Driver

Does not pay well

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
5/5

Pros

Offers flexible scheduling options and efficient delivery routes.

Cons

Vehicle maintenance and potential wear and tear are concerns. The role requires significant driving mileage, which can impact fuel costs.

Mar 24, 2025
3 out of 5
Delivery Driver

Does not pay well

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
5/5

Pros

Offers flexible scheduling with the ability to work on a self-determined basis and supports a high volume of deliveries.

Cons

Vehicle maintenance and wear-related expenses are a significant consideration. The role requires substantial driving mileage, which contributes to increased fuel costs.

Jan 17, 2025
3 out of 5
Delivery Driver

Does not pay well

Rating Compensation And Benefits
3/5
Rating Career Opportunities
4/5
Rating Culture And Values
3/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
5/5

Pros

Offers flexible scheduling options and efficient delivery compensation for completed deliveries.

Cons

Vehicle maintenance and associated wear and tear are significant concerns. The role requires substantial driving mileage, resulting in considerable fuel expenses.

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