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Uber Eats Employee Reviews in New York, NY

Employee Insights in New York, NY

Review information last updated August 13, 2025.

Rating Distribution

10 ratings

Summary of Uber Eats Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.6 out of 5

Across all the Uber Eats driver reviews, a recurring theme is the significant disparity between the effort and time invested in delivering orders and the resulting compensation.
While flexibility in scheduling is frequently cited as a positive, it’s consistently overshadowed by concerns regarding low earnings, often significantly below minimum wage, particularly when factoring in fuel costs.
A common thread is the lack of transparency regarding payment structures and potential earnings, with drivers reporting inconsistent or unpredictable income.
Several reviews highlight the challenge of balancing the desire for independent work with the financial realities of the role, with many drivers struggling to make a sustainable income.
There’s a noticeable trend of drivers expressing frustration with the high volume of open positions, suggesting a potential oversupply of drivers and increased competition.
Furthermore, a consistent concern revolves around the cost of fuel, which frequently outweighs the earnings generated from deliveries, particularly given the distances involved.
Despite the flexibility of scheduling, the overall experience is consistently marred by financial instability and a lack of clear communication regarding payment structures.
The data indicates a need for Uber Eats to address these concerns proactively to improve driver satisfaction and retention.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Flexibility in Scheduling
  • Opportunity for Independent Work
  • Potential for Variable Hours

Cons

  • Low Earnings & Inconsistent Pay
  • High Fuel Costs
  • Lack of Transparency in Payment Structures
Jul 3, 2025
5 out of 5
Manager

Great spot

Rating Compensation And Benefits
5/5
Rating Career Opportunities
4/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
3/5
Rating Work Life Balance
5/5

Pros

Competitive compensation, positive work-life balance, and a comprehensive benefits package.

Cons

The organization’s approach to headcount allocation can be conservative.

Jul 2, 2025
1 out of 5
Account Executive

Stay away from Uber for business

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Inclusion of a well-known brand name on the resume.

Cons

Concerns regarding sales management effectiveness and organizational culture. The sales management team primarily focuses on monitoring sales performance through dashboards rather than providing direct support or coaching to sales representatives. The company culture appears heavily influenced by internal politics, prioritizing personal relationships and popularity over objective merit. Sales roles within the Small and Medium Business (SMB) and Market Maker (MM) segments present significant challenges due to unrealistic quotas, low base salaries, and a lack of product-market fit. While Enterprise and Strategic teams offer improved opportunities for travel and expense reimbursement, and compensation is generally higher, overall, the organization’s sales strategy and leadership require significant improvement. There is a perception that leadership lacks a clear understanding of effective sales operations and strategic business development.

Jun 9, 2025
1 out of 5
Account Executive

Stay away from Uber for business

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Inclusion of a well-known brand name on the resume.

Cons

Concerns regarding sales management support. The sales managers primarily focus on monitoring sales performance through dashboards and do not provide direct coaching or support to the sales representatives. Furthermore, the organizational culture appears heavily influenced by politics and personal relationships, prioritizing popularity over merit. Sales roles within the Small and Medium Business (SMB) and Market Maker (MM) segments present significant challenges due to unrealistic quotas, low base salaries, and a lack of product-market fit. While Enterprise and Strategic teams offer more opportunities for travel and expense reimbursement, and compensation is generally higher, overall, the sales organization demonstrates a lack of strategic direction and effective leadership. Management’s primary focus appears to be on compensation collection rather than driving sales success.

Jun 4, 2025
4 out of 5
Sales Manager

Good place to work

Pros

The team demonstrates strong intelligence and collaboration, contributing to a positive and productive work environment.

Cons

Performance targets are demanding, and there is a need for greater clarity regarding the methodology used to establish these targets.

May 7, 2025
5 out of 5
Associate

Great company great people

Pros

Demonstrates a strong desire for professional development and thrives in a collaborative environment with intelligent colleagues.

Cons

The employee expresses a high level of satisfaction and commitment to the company.

Apr 21, 2025
5 out of 5
Account Representative

Great Place to Work

Rating Compensation And Benefits
4/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
5/5

Pros

The employee thrives in a positive and supportive work environment, benefiting from excellent coaching, readily available resources, and strong leadership support.

Cons

The role requires adaptability and a proactive approach to navigate ongoing changes and evolving priorities.

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