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Uber Employee Reviews in New York, NY

Employee Insights in New York, NY

Review information last updated August 20, 2025.

Rating Distribution

10 ratings

Summary of Uber Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.6 out of 5

Across all Uber driver reviews in various locations (Buffalo, Rochester, Buffalo, Queensbury, Brooklyn, Buffalo, Rochester, Buffalo, and Buffalo), a consistent and overwhelmingly negative sentiment emerges, primarily centered around compensation and earning potential.
The most prevalent theme is that drivers are not being adequately compensated for their time and effort, with many reporting earnings significantly below minimum wage, especially considering travel expenses and time spent waiting for orders.
This is particularly acute in locations like Buffalo, where a small order volume combined with low pay rates creates a substantial financial burden for drivers.
While flexibility in scheduling is often cited as a positive, it’s frequently overshadowed by the financial realities of the role, and the potential for earning a sustainable income is a significant concern.
A recurring issue is the lack of transparency regarding payment and the difficulty in securing a sufficient volume of orders.
Despite the opportunity to explore cities and work independently, the core operational challenge remains the inability to generate a viable income.
Furthermore, a general lack of support or management oversight is a noted concern across multiple reviews.
Interestingly, there's a consistent acknowledgment of the driver's autonomy and ability to work flexible hours, suggesting a key appeal of the gig economy, but this benefit fails to mitigate the core financial challenges.
The small sample sizes across the reviews contribute to the overall negative impression, emphasizing the need for Uber to address these concerns urgently to retain drivers and improve their experience.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Flexible Scheduling
  • Opportunity to Explore Cities
  • Independent Work

Cons

  • Low Compensation
  • Limited Order Volume
  • Lack of Transparency in Payment
Jun 24, 2025
3 out of 5
Software Engineer

Necessary to use app

Pros

The provision of Uber credits by Monty is highly beneficial.

Cons

Initial mobility experiences may present some challenges.

Jun 22, 2025
5 out of 5
Associate

Great company great people

Pros

Demonstrates a strong desire for professional development and appreciates the caliber of colleagues.

Cons

The employee is highly satisfied with their employment experience.

Jun 15, 2025
5 out of 5
Account Representative

Great Place to Work

Rating Compensation And Benefits
4/5
Rating Career Opportunities
5/5
Rating Culture And Values
5/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
5/5
Rating Work Life Balance
5/5

Pros

The employee thrives in a positive and supportive work environment, benefits from excellent coaching and readily available resources, and appreciates the guidance of strong leadership.

Cons

The role requires adaptability and a proactive approach to navigate ongoing changes and evolving priorities.

Jun 11, 2025
1 out of 5
Account Executive

Stay away from Uber for business

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Inclusion of a well-known brand name on the resume.

Cons

Concerns regarding sales management support. The sales managers primarily focus on monitoring sales performance through dashboards and do not provide direct coaching or support to the sales representatives. Furthermore, the organizational culture appears heavily influenced by politics and personal relationships, prioritizing popularity over merit. Sales roles within the Small and Medium Business (SMB) and Market Maker (MM) segments present significant challenges due to unrealistic quotas, low base salaries, and a lack of product-market fit. While Enterprise and Strategic teams offer more opportunities for travel and expense reimbursement, and compensation is generally higher, overall, the sales organization demonstrates a lack of strategic direction and effective leadership. Management’s focus appears primarily on compensation collection rather than driving sales success.

Feb 27, 2025
1 out of 5
Driver

Overall, this was a very disappointing experience.

This employee demonstrates a lack of proactive engagement with team members and frequently escalates issues to other departments, often resulting in unresolved concerns. There is an opportunity to improve collaboration and problem-solving skills, particularly in seeking appropriate expertise and solutions.
Feb 16, 2025
1 out of 5
Account Executive

Stay away from Uber for business

Rating Compensation And Benefits
1/5
Rating Career Opportunities
1/5
Rating Culture And Values
1/5
Rating Diversity And Inclusion
1/5
Rating Senior Leadership
1/5
Rating Work Life Balance
1/5

Pros

Inclusion of a well-known brand name on the resume.

Cons

Concerns regarding sales management effectiveness. The sales managers primarily focus on monitoring sales performance through dashboard observation rather than providing direct support or coaching to the sales representatives. This approach contradicts expectations for proactive support and guidance. Furthermore, the organizational culture appears heavily influenced by internal politics, prioritizing favoritism and personal relationships over objective merit. Sales performance within the Small and Medium Business (SMB) and Market Maker (MM) segments is challenging, characterized by unrealistic quotas, low base salaries, and a lack of product-market fit. While the Enterprise and Strategic teams offer more opportunities for travel and expense reimbursement, and compensation is generally higher, significant concerns exist regarding the overall leadership and strategic direction of the organization. Leadership appears to lack a clear understanding of effective sales operations and business strategy.

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