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The Crisis and Resiliency Center Analyst will be responsible for monitoring, analyzing and responding to incidents that threaten the life safety of US Foods employees and continuity of operations. This includes coordinating key communication during times of crisis.

The Crisis and Resiliency Analyst position is 100% onsite at our Phoenix, AZ location. This position will be working day shift Sunday - Tuesday - 12 hour days, and a half day on Wednesday - 6 hours.

RESPONSIBILITIES

• Collect and analyze information on events (i.e., natural disasters, supply chain disruptions, civil unrest, etc.) for potential risks to US Foods associates and operations.
• Monitor US Foods assets and associates against potential threats. This includes US Foods' large network of distribution centers, transportation fleet, offices and employees.
• Serve as the point of contact for US Foods associates reporting incidents or seeking aid.
• Create and distribute crisis and resilience services (i.e. emergency notifications, advisories, intelligence briefs) on actionable intelligence to key US Foods stakeholders.
• Coordinate the response, to include activating crisis management and business continuity teams, for business disruptions and crisis events.
• Function as a point of contact between internal teams and external entities (i.e. law enforcement, suppliers, and emergency responders) during a business disruption or crisis.
• Other duties as assigned by manager.

RELATIONSHIPS

• Frontline leaders and managers in all departments.
• All associates from a support capability.

WORK ENVIRONMENT
The associate in this role is expected to perform assigned responsibilities in a US Foods office-based environment.

MINIMUM QUALIFICATIONS

• Critical thinking and problem-solving skills.
• Strong skills in gathering data from a variety of sources. Using that data, they need to have the ability to critically analyze it for accuracy, relevancy and potential trends.
• Ability to prioritize, multi-task, work independently, and complete objectives in a fast-paced and demanding work environment.
• Good written and oral communication skills with the ability to collaborate with peers and management, as well as interact effectively with stakeholders at all levels of the organization.
• Ability to communicate clearly and concisely, both in written reports and verbal presentations, to decision-makers.
• Ability to think and act decisively under pressure.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.

EDUCATION

• Bachelor's degree in emergency management, crisis management, business continuity, Intelligence studies or related field or equivalent related experience.
• Experience can include military positions involving intelligence gathering and analysis.

PREFERRED QUALIFICATIONS

• Experience working with law enforcement, government agencies, or industry groups.
• Experience in supporting Crisis Management and/or business continuity programs.

This role will also receive annual incentive plan bonus.

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $60,000 - $90,000.

EOE- Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status