Territory Manager Market Support

The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are:

• Primary owner of customer relationship, selling, and engaging customers in value added activities.
• Leveraging other resources to assist with top penetration opportunities and new accounts opening.

Essential duties and responsibilities while covering for other Territory Managers include:

• Foster the customer relationship in a team based selling model.
• Manage deliveries to the routing schedule published by the transportation department.
• Troubleshoot any problems that occur during the order process.
• Communicate and collect accounts receivable as necessary, working with the credit department and client.
• Collect all balances due based on approved credit terms.
• Leverage other resources to assist with top penetration opportunities and new accounts opening.
• Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
• Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.

Supervision: No direct reports.
Relationships:

• Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
• External: Customers, vendors, prospective customers.

Work environment: Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions.

Minimum qualifications:

• 1+ year of sales experience preferred.
• Foodservice industry/culinary/restaurant management/hospitality experience preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results driven mentality.
• Problem solving ability / Organization and negotiation skills.
• Team up mentality to collaborate with internal and external stakeholders.
• Proficient computer skills; Microsoft Office products.
• Experience using Customer relationship management tools preferred (i.e., Salesforce).

Education: HS Diploma or equivalent.

Physical qualifications:
Must be able to perform the following physical activities for described length of time:

• Stand - Frequently.
• Walk - Frequently.
• Drive vehicle - Frequently.
• Sit - Frequently.
• Lift - 1-10 lbs (Sedentary) - Frequently.
• 11-20 lbs (Light) - Frequently.
• 21-50 lbs (Medium) - Occasionally.
• 51-100 lbs (Heavy) - Occasionally.
• Over 100 lbs (Very Heavy) - N/A.
• Carry - 1-10 lbs (Sedentary) - Frequently.
• 11-20 lbs (Light) - Frequently.
• 21-50 lbs (Medium) - Occasionally.
• 51-100 lbs (Heavy) - N/A.
• Over 100 lbs (Very Heavy) - N/A.
• Push/Pull - N/A.
• Climb/Balance - N/A.
• Stoop/Squat - Occasionally.
• Kneel - Occasionally.
• Bend - Occasionally.
• Reach above shoulder - N/A.
• Twist - N/A.
• Grasp objects - Frequently.
• Manipulate objects - Frequently.
• Manual dexterity - Frequently.

Compensation: The initial expected base rate for this role is between $55,000 - $95,000. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. This role may also be eligible for incentive pay.

Benefits: Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***