Amazon Flex Employee Reviews in Pasadena, CA

Across the six limited reviews of Amazon Flex positions in California, a recurring theme is the predominantly supplemental nature of the work, with most drivers and workers viewing it as a flexible side hustle rather than a primary career opportunity.
There’s a clear lack of detailed feedback across most categories, with many reviews scoring all aspects as ‘0,’ indicating a significant gap in Amazon Flex’s feedback collection process.
Management quality is a major concern, particularly for the Retail Salesperson and Packer roles, with several reviews citing ‘terrible management’ and inconsistent support.
Flexibility is often touted as a benefit, but frequently contradicted by the overall negative experience, especially regarding scheduling and work environment.
Vehicle maintenance is a critical responsibility, particularly for the Packer and Heavy/Tractor-Trailer Truck Driver roles, and a significant factor impacting driver satisfaction.
Despite this, there are pockets of positive feedback, notably around diversity and inclusion efforts (though rarely detailed), and a generally collaborative team environment, particularly for the Packers and Heavy/Tractor-Trailer Truck Driver roles.
The role seems best suited for individuals seeking flexible, part-time work and comfortable with the logistical challenges of operating their own vehicle.
The lack of robust feedback mechanisms and inconsistent management are consistent issues across the various positions, suggesting a need for Amazon Flex to prioritize improvements in these areas to enhance driver satisfaction and retention.