Chick-fil-A Jobs
Job posting data last updated April 24, 2026.
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Front Of House Leadership TeamAt Chick-fil-A Rock Row, the Front of House (FOH) Leader is the champion of the guest experience. This leader ensures that every person who interacts with our brandwhether in the dining room, at the counter, or in the Drive-Thrureceives "remark-able" service characterized by speed, accuracy, and genuine care.
The FOH Leader partners with the Operator and Director Team to cultivate a culture of hospitality, operational excellence, and intentional team development.
Key ResponsibilitiesHospitality & Guest Experience
- Lead all FOH operations (Dining Room, Front Counter, and Drive-Thru) to ensure the highest levels of guest satisfaction.
Champion "Second Mile Service" and ensure the team is proactively meeting guest needs.
Operational Throughput
Team Leadership & Development
Recruit, train, and coach FOH Team Members and Shift Leaders.
Model "servant leadership," working alongside the team during peak hours to set the pace.
Systems & Accountability
Qualifications4
Problem Solver: Calm under pressure with the ability to navigate a fast-paced environment.
Availability: Flexible to work mornings, evenings, and Saturdays (Sundays off!).
Tech Savvy: Comfortable with POS systems and performance-tracking software.
The "CFA Leader" ProfileThe "Face" of the Brand: Someone who carries themselves with professionalism and warmth.
Energy Giver: A leader who boosts team morale even when the Drive-Thru line is wrapped around the building.
Detail Oriented: Notices the small thingsfrom a smudge on the door to a team member missing their name tag.
Why Chick-fil-A Rock Row?We are committed to being more than just a restaurant we are building leaders, serving our community, and pursuing excellence every day. The Front of House Manager plays a critical role in making that vision a reality.
If you are passionate about operational excellence and developing people, we would love to meet you.
Day shift
10 hour shift
BenefitsFlexible schedule
Paid time off
Health insurance
401(k)
Paid training
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