Shift SupervisorA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Function: 1. Management

Work effectively with store management and store crews

Supervise the store's crew through assigning, directing and following up of all activities

Effectively communicate information both to and from store management and crews

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

Maintain customer/patient confidentiality

3. Merchandise/Presentation

Price merchandise

Stock shelves

Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

Execute the display and maintenance of off-shelf merchandise

Reset departments following POGs

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills.

Advanced communication skills and supervision skills

• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$16.$50 - $24.00

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.