Central Fill Pharmacy ManagerWe're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

As a Central Fill Pharmacy Manager, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to leading and directing your Pharmacists and Pharmacy Technician Support Staff, you are accountable for the management, oversight and operation of all aspects within your pharmacy. CVS Central Fill pharmacies manage, fulfill, and ship prescriptions to retail stores in a closed-door setting. These pharmacies fulfill $10,000 - $40,000 prescriptions per week utilizing multiple retail systems that are specialized for Central Fill operations.

The Pharmacy Manager is responsible for managing the overall operations of the Central Fill pharmacy, including oversight of 20

• employees and 15

• non-resident pharmacy licenses. The Pharmacy Manager will be tasked with managing development & performance of their team and setting goals for streamlined operations of their facility. This includes ensuring that hiring goals are met and maintained to budget, resources are in place for fulfillment of budgeted prescriptions, prescription cost to fill is monitored, orders are delivered to stores on time and with efficiency, and compliance with the regulatory requirements of all state licenses is maintained. He/she is expected to think outside the box and partner with the corporate team to meet these goals. In addition, the Central Fill Pharmacy Manager will complete pharmacist workflow tasks such as verification.

This includes:

Patient Safety

Pharmacy Professional Practice

Regulatory Requirements

Quality Assurance

Customer Service

Personnel Management

Inventory Management

Financial Profitability

Loss Prevention

• Workflow Management
• Additionally, you will:
• Lead with Heart display empathy and compassion for your store and field leadership in retail, as well as with the colleagues on your team

Motivate, inspire and develop your Pharmacy Support Staff by balancing assignments that maximize colleagues' strengths, address development opportunities and decrease knowledge gaps

Identify critical business opportunities and contribute to the development of meaningful solutions to drive growth and improve performance in your pharmacy

Successfully implement those solutions by leading your team to achieve specified goals

Adapt to change and adjust plans to thrive in a dynamic environment

Seek new ways to grow, collaborate with others and deliver better outcomes

Align others around purpose to gain support and commitment

Actively contribute to a 'team' culture that promotes caring, energy, enthusiasm and pride

Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors

Essential

Qualifications

5

years' experience directly leading a team to meet, and exceed, business outcomes

5

years' experience building a high performing team

Demonstrated track record of success in high-volume pharmacy management

Ability to diagnose operational challenges and deliver impactful solutions in real time

Ability to hold teams accountable in a fair, supportive and equitable manner

Ability to effectively create goals and prioritize key action plans

Proactivity with tackling issues in a timely and decisive manner, while keeping broader organizational dynamics in mind

Ability to perform under pressure, adapt to changing dynamics, and find solutions that satisfy multiple "customers" of the business

Ability to learn and train teams to use complex pharmacy fulfillment systems, including prescription processing software, fulfillment and verification automation machines, patient management tools, shipping systems, etc.

Ability to utilize basic functions of Microsoft Office including Teams, Outlook, Excel, and Word

Prior experience managing high volume pharmacies and/or field management experience

Ability to complete verification with accuracy

Ability to work efficiently to meet productivity goals

Ability to effectively make clinical decisions

Ability to utilize prescription processing software and basic functions of Outlook, Excel, and Word

Strong time management skills

Strong personal integrity and judgment, evidenced by a track record of managing highly-sensitive or highly-visible business matters

Strong communication skills in both formal and informal writing and speech

Strong ability to build fast, credible relationships with leader, peers and team

Demonstrated growth mindset and willingness to learn and accept feedback

Proven track record of high performance

Ability to stand during the entirety of shifts lasting 8

• hours

Manual dexterity of both hands and wrists

Lift up to 30 lbs

Any additional tasks as required by the supervisor or manager

Ability to maintain regular and reliable attendance

Flexible availability to work various shift times

Active Pharmacy License in the state in which you are employed

Not on the DEA Excluded Parties List

No pending felony charges or convictions for criminal offenses involving controlled substances

Travel- Ability to travel up to 5% of the time, based on needs of the business

PHYSICAL DEMANDS

Remaining upright on the feet, particularly for sustained periods of time

Moving about on foot to accomplish tasks, particularly for moving from one work area to another

Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm

Extending hand(s) and arm(s) in any direction

Bending body downward and forward by bending spine at the waist

Stooping to a considerable degree and requiring full use of the lower extremities and back muscles

Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately

Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication

Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects

Ability to stand during the entirety of shifts lasting 8

• hours

Manual dexterity of both hands and wrists

Preferred Qualifications

8

years' experience directly leading a team to meet, and exceed, business outcomes

8

years' experience building a high performing team

Proven ability to impact and influence for strong results

Education

Bachelor of Science in Pharmacy or Pharm. D. degree

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$0.$0 - $0.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well