Instacart Jobs in New York

Manager, People Analytics & Research

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward.

If you're ready to do the best work of your life, come join our table.

Instacart is a Flex First team. There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it's from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.

Instacart's People Analytics & Research team delivers trusted insights that help leaders make better, faster decisions and create an environment where every employee can do the best work of their career. We're looking for a thoughtful data storyteller to manage this team, set a clear strategy, and turn complex people data into decision-ready narratives that drive measurable impact across the business.

As the Manager, People Analytics & Research, you will ensure the right people, processes, and technology are in place to meet growing demand for high-quality insights. You'll collaborate with HR Business Partners, Total Rewards, Recruiting, and Diversity, Equity & Belonging leaders, as well as data engineering partners, to build scalable analytics, evolve our data foundations, and coach stakeholders on using data effectively. This role is ideal for someone who enjoys rolling up their sleeves in a fast-moving environment, values clarity and credibility, and can balance strategic vision with operational excellence.

This is a high-visibility opportunity to shift the organization from one-off requests to repeatable, self-serve solutions and clear, consistent metrics—moving from ad-hoc support toward decision-ready analytics and stronger business outcomes.

Key

Responsibilities

Own the multi-quarter roadmap for people analytics insights and data products, including forecasting models, dashboards, surveys, and large-scale analyses that inform priority talent and business decisions.

• Lead, mentor, and develop a team of 2 people analytics professionals, setting goals, establishing operating rituals, and driving scalable, high-quality deliverables.
• Partner closely with HR Business Partners, Total Rewards, Recruiting, and Diversity, Equity & Belonging to translate business questions into analytical approaches and influence decisions with clear storytelling.
• Build self-serve capabilities and data literacy across the People organization by creating trusted metrics, documentation, and training for HR and Recruiting teams.
• Collaborate with analysts and engineers to evolve our people data warehouse and security model, improving data quality, governance, and role-based access in platforms such as Snowflake and OneModel.
• Manage key vendor relationships (e.g., Snowflake, Qualtrics, OneModel) and ensure tools are configured to deliver reliable, privacy-aware insights at scale.

Establish a value-add reporting and analytics culture that prioritizes impact, reduces reactive work, and delivers consistent, decision-ready insights to senior leadership.

Minimum Qualifications

10

5

3

Proficiency in SQL and experience with a cloud data warehouse such as Snowflake.

Hands-on experience building or maintaining dashboards in a BI tool (e.g., Tableau, Looker) and designing/analysing surveys in a platform such as Qualtrics.

Preferred Qualifications

Experience evolving a people data warehouse and security model, including data quality, governance, and metric standardization.

Proficiency with OneModel and familiarity with Workday HCM and an ATS such as Greenhouse.

Advanced degree in a relevant field (e.g., MS, MA, MBA) is a plus.

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ: $2$8,000 - $219,500 USD

WA: $1$99,000 - $210,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $1$91,000 - $201,500 USD

All other states: $1$74,000 - $183,500 USD