Sr Operations Manager, US&C Catalog Ops, Retail
Uber Eats
Sr Operations Manager, US&C Catalog Ops, RetailGrocery & Retail is a fast-growing startup within Uber that enables consumers to get just about anything delivered through the Uber Eats app or UberEats.com. The Catalog Operations team is responsible for mirroring on Uber Eats the product choices available to customers in the physical stores of our merchant partners. As a Catalog Operations Manager, you will drive growth by maximizing high quality product selection on the platform.
You will have high ownership of your work and will partner cross-functionally with other teams (e.g., Engineering, Sales, Partner Management, Product) to lead high-impact initiatives, troubleshoot day-to-day challenges and make our processes more efficient.
You will succeed in this role if: you thrive when faced with new challenges; you produce your best results in a team environment; you possess an insatiable appetite to learn continuously; and you value ideas over hierarchy.
What You'll Do
Strategy: Identify opportunities to improve our merchant catalogs and improve our processes. Build plans to execute on those opportunities
Data analysis: Dive into large, complex datasets to diagnose problems and identify opportunities. Build your own analyses and dashboards to measure your projects' success
Experimentation: Design and run experiments to explore new opportunities
Stakeholder management: Orchestrate and bring together a wide range of cross-functional stakeholders including Engineering, Product, Sales, and Partner Management while driving accountability to ensure deadlines are met
Handle the big picture and the tiny details: Drive and support several key initiatives and ongoing work while also keeping an eye on the big picture. Stay organized and be willing to wear many hats and jump in as needed to help the broader team
Basic Qualifications
4
- years of professional experience in a related field (analytics, tech, operations)
SQL and Excel/Google Sheets proficiency
Preferred Qualifications
Experience working with technical teams
Experience improving and scaling processes
Strong collaboration and stakeholder management skills
For New York, NY-based roles: The base salary range for this role is USD$129,000 per year
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp.
You will also be eligible for various benefits. More details can be found at the following link.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
Uber Eats pays $52 for Operations Manager in New York, New York, with most salaries ranging from $35 to $79. Pay can vary based on role, experience, and local cost of living.
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