Senior Sales Operations AssociateOperations Dallas, Texas | New York, New York | Seattle, Washington | San Francisco, California | Miami, Florida | Chicago, Illinois Full Time

About the Role

We are seeking a well-rounded, analytical Senior Sales Operations Analyst to join our Delivery Commercial Operations team for the US and Canada. In this role, you'll be a key partner to Sales Operations Leads, helping to drive scalable growth, enable data-driven decision making, and unlock new market opportunities.

The ideal candidate has a passion for designing creative solutions to complex problems.

You will work closely with leadership to manage the business rhythm, analyze trends, devise GTM (go-to-market) strategies, and lead growth initiatives. Your deep expertise in sales operations, along with broad technical skills, strong financial acumen, and advanced analytical ability, will be essential for success.

What You'll Do

Commercial Cadence Management: You will be directly involved in the implementation and execution of regular business reviews, including forecasting, pipeline reviews, and quarterly business reviews (QBRs). Your support ensures these meetings are data-driven and productive

Process and System Improvement: A core part of your job is to lead the design and execution of improvements to sales systems and processes, particularly those involving Salesforce.

You will be defining and managing how these systems evolve to support the company's rapid growth

Advanced Data Analysis: You will be the go-to expert for quantitative analysis. This includes owning the analysis of the sales teams' performance and developing cutting-edge forecast models to provide accurate, predictive insights

Cross-Functional Collaboration: You'll build and maintain strong relationships with a range of teams, including sales and Sales Planning.

You will understand the unique needs of our commercial teams and work cross functionally and collaboratively to remove operational friction

Strategic Project Leadership: You will lead special projects that span across different business segments and territories. These projects will focus on unlocking new growth opportunities and will require a strong focus on both program execution and deep analytical support

Basic Qualifications

4

• years in an analytical role on Sales Operations, Commercial Operations, Strategy & Planning, or similar function

Advanced analytics skills with advanced proficiency in: Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and a CRM tool, preferably Salesforce

Advanced proficiency in SQL

Bachelor's degree

Preferred Qualifications

Ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations

Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners

Strong program and project management skills

Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency

Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all level

Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy

Proven ability to influence with and without explicit authority, strong listening skills

Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture

Ability to operate successfully in a lean, fast-paced organization

Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations

MBA or higher degree in economics, math, business or similar discipline