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US Foods Employee Reviews in Manassas, VA

Employee Insights in Manassas, VA

Review information last updated August 27, 2025.

Rating Distribution

5 ratings

Summary of US Foods Employee Feedback (AI-Generated)

Limited data available for your filters. Using broader results.
2.7 out of 5

Across all US Foods locations in Virginia, a significant and recurring theme is employee dissatisfaction stemming primarily from leadership and operational issues.
The most pervasive negative sentiment centers around inconsistent management styles, with numerous reviews citing ‘terrible bosses’ and a lack of clear, supportive leadership.
This is particularly pronounced in Newport News and Roanoke, where leadership concerns were overwhelmingly negative, impacting morale and overall work experience.
Operational challenges also feature prominently, particularly around resource allocation and task assignment – the lack of defined roles and insufficient equipment were frequently cited as major frustrations, especially within the warehouse environments in Manassas and Roanoke.
The decision to outsource the credit department to Accenture in Asia created significant instability and job insecurity, further amplifying these concerns.
However, there are pockets of positive experience, notably in Manassas (Stockers/Order Fillers) where competitive compensation, strong management support (though limited), and improved safety standards were appreciated.
Furthermore, the Roanoke Credit Analyst role demonstrated a positive experience with a successful remote work arrangement and a focus on customer success.
A critical, recurring issue is the lack of transparency surrounding strategic decisions, specifically regarding departmental restructuring and outsourcing, which significantly impacts employee confidence and job security.
Despite some positive aspects, the overall trend suggests a need for substantial improvements in leadership training, operational efficiency, and communication regarding company strategy.
The Roanoke location demonstrates the potential for a positive experience when combined with a flexible work arrangement and a focus on customer success.
While some locations reported positive experiences, the overall volume of negative feedback, particularly regarding leadership, indicates a systemic problem.
The consistent emphasis on inconsistent management and the impact of outsourcing decisions highlights a potential vulnerability within the company’s operational model.
The successful remote work arrangement in Roanoke serves as an example of a positive element that could be more broadly implemented, but it doesn’t fully mitigate the underlying concerns.
The company’s ability to adapt to industry changes is acknowledged, but this adaptability appears to be coupled with operational decisions that negatively impact employee satisfaction and job security.
Ultimately, US Foods in Virginia needs to prioritize addressing leadership inconsistencies, improving operational efficiency, and fostering greater transparency in strategic decision-making.
A more structured and supportive management system, coupled with investments in necessary equipment and clear communication regarding company strategy, are crucial steps towards improving the employee experience and enhancing overall operational effectiveness.

Disclaimer: This review has been generated by AI based on employee feedback. It may not fully represent the company under the current filters. The AI attempts to analyze patterns in reviews but may not capture all nuances of the workplace experience.

Due to limited data for your exact filter criteria, this summary includes broader results.

Highlights

Pros

  • Competitive Compensation and Benefits (Frequently mentioned)
  • Successful Remote Work Arrangement (Demonstrated in Roanoke)
  • Focus on Customer Success (Highlighted in Roanoke)

Cons

  • Inconsistent Management Styles (Overwhelmingly Negative)
  • Lack of Defined Roles & Insufficient Equipment
  • Outsourcing Decisions & Job Insecurity
Mar 16, 2025
1 out of 5
Warehouse Loader

Management needs serious support and development efforts.

There is a significant disparity in leadership approach. One supervisor consistently demonstrated a strong commitment to employee well-being, work standards, and safety. Other management personnel appeared to primarily focus on assigning blame rather than addressing underlying issues. Insufficient equipment was a recurring challenge, and employees frequently experienced unproductive commutes to the facility only to find no assigned tasks.
Compensation/Benefits
1/5
Job Culture
1/5
Management
1/5
Job Work/Life Balance
1/5
Job Security/Advancement
1/5

Pros

Complimentary coffee and tea are provided.

Cons

Break periods are inadequate, and there is a lack of effective leadership support.

Jan 29, 2025
4 out of 5
Warehouse Order Selector

Order Selector

Rating Compensation And Benefits
5/5
Rating Career Opportunities
5/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
4/5
Rating Work Life Balance
3/5

Pros

Compensation and benefits are highly competitive. With dedication and strong performance, significant earnings potential exists, with many employees achieving six-figure salaries.

Cons

The overnight shift presents significant challenges in balancing work and family commitments. This role is physically demanding and can be strenuous.

Dec 12, 2024
4 out of 5
Warehouse Order Selector

Order Selector

Rating Compensation And Benefits
5/5
Rating Career Opportunities
5/5
Rating Culture And Values
4/5
Rating Diversity And Inclusion
5/5
Rating Senior Leadership
4/5
Rating Work Life Balance
3/5

Pros

Compensation and benefits are highly competitive. With dedication and strong performance, significant earnings potential exists, with many employees achieving six-figure salaries.

Cons

The overnight shift presents significant challenges in balancing work and family commitments. This role is physically demanding and can be strenuous.

Dec 5, 2024
1 out of 5
Credit Specialist

Annonymous

Pros

Access to complimentary food and beverages.

Cons

Areas for improvement have been identified.

Nov 8, 2024
5 out of 5
Night Selector

It was challenging, but the rewards were great.

This role is physically demanding, requiring extended shifts typically ranging from 10 to 13 hours, depending on case volume. Compensation is competitive, and the current management team provides strong support. The company maintains a high level of safety standards, representing a significant improvement in workplace environment compared to my previous employment.

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