Chick-fil-A Jobs in Illinois

Team Member Opportunity At Chick-fil-A Homewood

At Alter Hospitality LLC, DBA Chick-fil-A Homewood, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type: Full-time and Part-time

Back of House Team Member

Responsibilities

Craveable Food

• Provide safe, high-quality, craveable food.

Meeting quality requirements and serving food that is safe to eat all day, every day, develops trust with Customers and shows them we care. To measure performance in this area, we use these key metrics:

Taste of food

Temperature of food

Portion size

Fast & Accurate Service

By executing this fundamental with excellence, we let Guests know we value their time and their business and fast and accurate service is one reason why Customers keep coming back, specifically in the drive-thru.

To measure performance in this area, we use these key metrics:

Fast service

Order accuracy

Welcoming Environment

Offering Guests a clean and safe environment is paramount to showing high levels of care. For many Customers, this priority is the most important value for dining with us. We measure performance in this area using these key metrics:

Cleanliness

Health Inspection

2nd Mile Service

Serving from the heart.

Treating all Customers with honor, dignity and respect; anticipating their needs; and resolving their problems. Using CORE 4, HEARD Model & executing 2nd Mile Service. To measure performance in this area, we use these key metrics:

Attentive and courteous employees

Problem Resolution

Our Benefits Include

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

Intentional growth and development to help you reach your professional goals

Scholarship opportunities

Competitive pay

Qualifications and

Requirements

Consistency and reliability

Cheerful and positive attitude

Loves serving and helping others

Customer service-oriented

Strong interpersonal skills

Detail-oriented

Able to multitask

Be willing and able to work a flexible schedule

Have the ability to lift and carry 40-50lbs on a regular basis

Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.