Chick-fil-A Jobs

Shift Manager

A Shift Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Managers are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Manager's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Shift Managers lead by example and set the tone that others will follow.

Position Type: Full-time and Part-time

Our Benefits Include

A fun work environment where you can positively influence others

Flexible scheduling (and closed on Sundays)

• Learning first-hand from an experienced Operator and Restaurant Leaders

Intentional growth and development to help you reach your professional goals

Scholarship opportunities*

Employee Meal Benefit

Paid Training

*Medical Insurance Contribution

*Dental Insurance Contribution

*Vision Insurance

Competitive pay

*Some benefits are based on certain requirements that need to be met.

Shift Manager

Responsibilities

Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant

Offer immediate and respectful response to Guest's needs

Open and/or close, lead shifts, key holder

Serves as subject matter expert to leadership and team for ongoing hospitality, customer service, and kitchen support

Responsible for inventory and facilities management

Continuously strategizes how to improve sales and processes in the restaurant

Follow Chick-fil-A's operational policies and procedures

Qualifications and

Requirements

Reliable transportation

Self-leader committed to personal growth

Team-oriented, adaptable, dependable, and strong work ethic

Positive attitude

Willingness to step outside of job role to assist in other roles

Customer-service oriented

Effective communication skills with not only our guests but other team members as well

Consistent sense of urgency and works at an efficient, yet thorough pace

Honors and encourages others to follow the visions and values of the restaurant

You will be required to demonstrate a high level of professionalism, with excellent communication skills.

You must have the ability to take initiative and possess skills for problem solving and conflict resolution.

You also must be efficient and detail-oriented with a strong customer focus.

You must have proven ability to lead in fast-paced environments as part of a team

Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Work Schedule

Weekend availability

Day shift

Night shift

8 hour shift

10 hour shift

Benefits

Paid time off

Health insurance

Dental insurance

Vision insurance

Paid training

Other